jeffrolangolf

Searched for a morning tee time at a nice place and selected Az Grand Resort. Played 5 years ago, outstanding experience foot to door. Yesterday, from the moment my feet hit the parking to the moment I left the property was a comedic tragedy. Starter was extremely rude TELLING me to hurry. Pro Shop sends outside services out to me after hole #1 to tell me that my round was not paid for on Golfnow and I needed to come in immediately and pay. You’re kidding, right? Can’t settle up at the turn? I was of the belief that I’d pre-paid. Guy takes my MasterCard then returned it next hole. Wow. The Marshall was on his cell phone and actually “shushed” when I asked him a question. Hah. In the present times of uncertainty and so many great choices, the resort GM had better evaluate his staff one by one by one. No one I observed gave one hoot whether or not I was their GUEST. I doubt I’ll play there for another 5 years and frankly, they could care lees than I.