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Eastham Lodge Golf Club
Played On 08/26/2020Attitude and conduct of staff disappointing
Tried for an hour between 4-5pm to get through on the phone to the pro shop, with no reply.
Arrived at the course as part of a three ball my partner went in to ask if we could play as unable to get through over the phone. This was agreed by a man by the name of Paul, in the pro shop. I was then approached by Paul in the car park as i was walking toward the course, Paul was quite rude and aggressive in his manner asking me who i was, was i a member, did i have a tee time, who did i speak to, i answered all of his questions and continued towards the shop. I then heard Paul say to my partner is she with you? I decided i had to enter the pro shop and speak to this person, i explained that i was part of the group and i felt he was quite rude and aggressive, towards me and i will be ringing through to speak to the club the next day. Paul replied good luck with that let me know how that goes.
I have been playing the course at Eastham for many years and i have never been spoken to like that before, all of the other staff are polite and helpful.
This type of attitude is very bad for business, and i did not expect the interrogation whilst walking across the car park.