u000003084508

Good round good day good pace but before that we needed to check in. Women working behind the counter made no acknowledgement after several of my group entered and approached the counter. After 3 of 4 minutes I asked if she could help us, yes she said then went on looking at clubs for a few minutes. Are you the jones party, she asked. No I’d like to check in and get some range balls, I responded. She checked us in and we went on with are day. Guessshe was having a bad day already at 6:30am. Hope her day got better though I could have done without the rude behavior. Maybe her manager can provide some basic training for how to act while working in a service industry, like saying things like hello, I’ll be with you in a minute, how can I help you, etc.

I've played RR many times over the years. It continues to be a favorite of mine and well worth the drive. The course layout is interesting and quite challenging. Anywhere you play on the weekend things are going to back up from time to time. Roddy addresses this by have active marshals out on the course who friendly but firm. Whether your behind someone slow or the the guilty party the staff is participating in the resolution.