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Shepherd Hills Golf Club
Played On 09/07/2020Did not honor greens fees or included lunch
Booked through GolfNow for a $34 green fee with "lunch included". They honored neither the price nor the lunch. When asked about it, the high school kid working the register could only shrug his shoulders and say "well it's a holiday, and we've not offered lunch in years". And then, "my manager will be in later".
After the round we stopped by the clubhouse again with the email confirmation of the details. Different high school kid behind the register, same answers to everything, only difference was it turned into "my manager won't be in today".
No attempt to resolve the situation at that time. No acceptance of accountability. Not even a "Gee, sorry for the confusion."
Issue still trying to be resolved. Wasn't a huge sum of money between what we were charged and what was advertised, but it was enough to make us choose that course for that day.