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East at Gull Lake View Golf Club and Resort
Played On 09/23/2016Poor Customer Service
My friends and I have been meeting at Gull Lake View Report for the past 10 years. We love the facilities and the assortment of courses, but in the past couple years we have had some service issues. The latest is regarding our set tee times. We were asked to reserve our rooms and tee times about a year prior to our trip - AND put down a deposit. Recently, they changed our tee times, and they do not work out in our favor. Not only have they not left enough time to get from one course to the other (we play 36 holes per day), but they moved us from the highly publicized Stoatin Brae to Gull Lake East. If you know these courses, you realize that Gull Lake East is the least desirable course they have to offer. You also realize that 4-hours rounds are impossible. When we called to express our concerns, they told us to pound salt. Is that a way to treat a long-time client. I think NOT!!! Obviously, the demand to play at these facilities is causing them to not care about their customers. Very short-term thinking.