Lives
Chicago, IL
Handicap
5-9
Gender
Female
Skill
Advanced
Plays
Once a month

Review Statistics

Average Rating

3.0
3.0
Total 1 Reviews

Rating Breakdown

1 Reviews
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Stars
0
Recommended Courses
1
Not Recommended Courses
0
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
09/03/2019
Last Review
09/03/2019

Reviews Map

Reviews

3.0
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Review has

White Deer Run Golf Course

Played On 09/02/2019
I Recommend This Course
3.0
Previously Played
Perfect weather
Used cart

Great course, everything else is a joke

Have played this course prolly 50 times in my day. Have not played in the last few years, so went back over the Labor Day weekend with a few buddies.

I have to say the course is always in great shape. The superintendent does an awesome job and he deserves a raise.

Management team needs a complete overhaul however. I have seen other reviews mention the same thing. Quick recap of our experience at the course.

- Bar was not open at 9am on Labor Day weekend. If you wanted a beverage, you had to track down a staff member to go behind the bar, then you would have to pay in the pro shop for your drinks. Guys making the turn wanted some cocktails and it took forever, then the rangers complain about pace of play.

- We saw the beverage cart 1 time in our 4.5 hrs on the course. We are big drinkers and wanted to give the course our money and we couldn't. Also all water jugs on par three's out of drinking cups.

- We finish the round and always nice to settle up and get our clubs wiped down. The bag guy rushed us out to parking lot, saying we can take the cart. He looked way behind on flipping carts and no interest in making tip money.

- Walking into the clubhouse, the GM and two assistants are practicing their swings with clubs from the pro-shop.

Understaffed in beverage and outside services, while 3 managers are in the clubhouse messing around when it was quite obvious outside needed help.. It rubbed me the wrong way being in the service industry. A lot of people play golf just to golf, but a higher percentage play golf for the experience. F&B and outside services are part of that experience and that's why this course hasn't raised prices in 20 years. They know they cannot because people will stop coming. I have never known a single golf course that has not raised rates in 20 years. Make the effort and turn this course into a course people want to play again and again. The golf course is worth it.

I will not be back until that happens.

Conditions Excellent
Value Good
Layout Good
Friendliness Average
Pace Good
Amenities Poor
Difficulty Moderate
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Commented on 09/23/2019

Hello, jjcielak. Thank you for taking the time to leave us a review. We're very sorry to hear you may have had a poor customer experience with us recently, and we appreciate your feedback so we may work on improvements for your future experience with us. We hope you'll give us another try in the near future.

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