Age
25-34
Skill
Intermediate
Plays
Once a month

Review Statistics

Average Rating

2.0
2.0
Total 1 Reviews

Rating Breakdown

1 Reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
1
1 Stars
0
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
12/27/2017
Last Review
12/27/2017

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The Phoenician Golf Club

Played On 12/27/2017
2.0
First Time Playing
Perfect weather
Used cart

Terrible Experience

My wife and I were visitors to The Phoenician golf course on Wednesday, December 27th. We booked a tee time online on Monday and we were aware that the course was beginning its renovation process on January 8th, 2018; however, the entire experience was one that has left us disappointed and quite frankly very upset.

We typically play on city courses as they are more affordable for us to visit on a more frequent basis, but today was a special occasion. I purchased the round of golf for my wife and I as a first wedding anniversary gift thinking that it would be a nice treat for us to play a luxury course and enjoy the amenities that come with that type of course. Unfortunately, I was sorely mistaken and I wish that I had chosen to visit the Biltmore Golf Course, which would have been $20 cheaper and of a much higher caliber.

To begin with, we were not greeted in any fashion upon walking up to the bag drop. A gentleman did take our bags from us but only after we stood there for a minute or so looking around for assistance. We were told to visit the pro shop, where the gentleman behind the counter was very nice. We decided to spend our time waiting for our tee time on the practice putting green, which was expertly maintained with luscious green grass. If only I could have played my entire round on that single practice green as that was the only real grass that I was to see for the rest of the day.

As our tee time approached we got into our cart and headed to the first tee. As we were about to get ready to tee off, from hole 1, an employee approached us and said that we were actually going off of 10 and that another employee had gone to collect our playing partners for the day. This was the first interaction we had with one of your employees in regards to our round of golf for the day and it was all very disorganized. Our playing partners were very nice and their company was appreciated; however, they only had one full set of clubs between the two of them. The female of the group only had two clubs with her, an iron and a putter, for the entire course. While they were both very nice, this would never be allowed on any course we've played before and it did slow down our pace of play as she proceeded to tee off of almost every hole, including the par 5's, with an iron.

Mentioning pace of play, I was astounded to be approached before we had even finished the second hole about our pace of play. The "course assistant" rolled up as we were making our way down the fairway and proceeded to tell us that we needed to catch up with the group in front as the course was very busy today. My wife and I had yet to adjust to the poor course conditions, and as mentioned above in regard to our partner's club situation, we were still able to catch up with the group ahead of us by the 4th hole, finishing the entire round only 4 minutes over Time Par. It would have been nice to have some more time to acclimate to the course before being hounded about our pace of play.

Speaking of poor course conditions, I was astonished to see that major construction had already started and that the upkeep of the entire course was far from what we saw advertised on their website. As I mentioned at the beginning, we were aware of the upcoming construction, which the website stated was set to begin on January 8th. That being said, we did not expect to come across drained, brown, and smelly lakes, and dying greens and fairways that had clearly been painted green in an attempt to hide their true condition. In addition to the fairways and greens being painted, the general upkeep of the grass was poor - there were many divots that had not been repaired on a majority of the greens, and some of the greens were lacking in general repair as there were piles of dirt on them and very uneven edges. Overal, the entire course lacked a clean and manicured appearance, making us wish we had saved our money and supported one of our local, city courses.

In the end, we just wanted the round of golf to be over and done with so that we could go home. I am upset that I wasted my money on this course to celebrate our first wedding anniversary and would not reccommend it to anyone looknig for a luxury round of golf.

Conditions Poor
Value Poor
Layout Poor
Friendliness Average
Pace Average
Difficulty Somewhat Challenging
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