u6003533

There was a severe thunderstorm that occurred late in the evening and lasted well over an hour. We were 3 holes in when the horn blew and exited the course. Upon discovering that the delay would be over an hour I asked the person in the club house if the course would extend a rain check and he responded as follows: "how many holes did you play". I stated "3 holes". He stated, "no, we don't offer rain checks".
Not sure why he would ask how many holes if that was going to be his response nor do I understand why a rain check was not extended based upon the severity of the storm and the poor condition the course will be in after the storm passed. Furthermore, his overall guest service was poor from his lack of a warm and friendly welcome to the negative manner in which he managed the customers after the storm began.