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Rattle Run Golf Course
Played On 10/01/2019Horrendous Customer Service
My husband and I went golfing at Rattle Run. As we went along we shagged some golf balls. Total we probably had 15-20 balls in our cart including the 6-8 ones we put in ourselves. We pulled in after our round and the pro shop attendant (Marty) comes out and tells us the balls belong to the course. He doesn't want to let us get our stuff from the cart...tees, keys, cell phones, along and wants to take the cart. We tell him that we are going to get our stuff. He then tells us "never to come back to his course again". Really he is willing to lose customers over 10 golf balls max? There are nice courses in the area that value their customers....go there.
As far as the course, there were some bare spots in the fairways but were in decent shape. The greens were in decent shape as well.
Hello, thank you for taking the time to review Rattle Run Golf Club. We sorry to hear you may have had a negative experience with any individual on our staff. This is not acceptable and by no means the standard we strive to achieve. We take single star feedback very serious at our course. You are welcome to comment further or reach out to our team in the golf shop. We always appreciate the feedback. Thank you for playing Rattle Run Golf Course.