Review Statistics
Recommended Courses
1
Not Recommended Courses
0
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
09/13/2020
Last Review
09/13/2020
Reviews Map
Reviews
1.0
Lost Tracks Golf Club
Played On 09/13/2020
I Recommend This Course
Could not play due to smoke and dangerous air quality
Could not play this round due to severe wildfire smoke and dangerous air quality. Course was technically not closed but was unable to cancel round. Trying to contact Golfnow support but what was once pretty easy seems darn near impossible now. No live phone support, no chat support, no email support. What's up Golfnow?
Thank you Lost Tracks for responding to my review. The issue I am experiencing is no live Customer Service at the Golfnow phone number with a recorded message that refers me to their home page and a non existent chat support feature. So literally no way to communicate with them, thus my poor review, which is in no way a reflection on my prior experiences at Lost Tracks. I am happy to change this review if I can somehow find some resolution with Golfnow
Hello, we appreciate you reviewing the course. Let us first start by apologizing for not being able to play your round due to the wildfire. Unfortunately, we cannot control the current climate in the area but are able to assist in receiving the necessary reimbursement of your unplayable round with us. We ask that you contact GolfNow's customer service team at 1 (800) 767-3574 for further resolution in this matter. Please have your confirmation number handy as they will need it to verify your booked tee time. Thank you for reaching out to us at Lost Tracks Golf Club. We hope you are able to play your round with us soon.