jjintulsa

First and foremost the course is all it is supposed to be...fantastic! But not the experience. Now my experience:
-7:28 tee time - pay and am told to take any cart. I do.
- Hit balls (nice range)
- Go to starter at first tee. Told that I now have to share a cart or pay another $25. I explained the cart was included...not a shared cart included. I explained this was important for me personally as I have a grandson whose most recent organ transplant was a four organ transplant and was in the Hospital and I needed to be extra vigilant due to Covid. Okay, we’ll give you a cart with a divider. No, I paid for my own cart for health concerns and I didn’t want a “divided” cart. Riding with someone else. Again, no. I paid the $25 so as not to tee off late...
- Right as we’re getting ready to tee off we are told that if we are too fast we will be pulled off the course to allow the maintenance crew to finish their jobs without us on the course...I kid you not; we were told to not play too fast, What?
- Finish playing (again, love the course). Go to Pro shop to speak to head pro/director of golf...get club manager instead ( which is fine)...manager (Brady, I think) says sorry about your situation but there you go. I said even though your website clearly says I paid for my own cart as a single (not to mention the situation with my grandson) you really don’t care. His response was, and I quote, “Correct, I really don’t care”. Had I been told in advance of the $25 extra fee, fine no problem. But after the fact and the attitude rubbed me wrong. One more time, the golf course is great. I just had a bad customer service experience. Play the course