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Casablanca Resort & Casino
Played On 07/23/2023Staff rushing us literally from the start
Walked in 10 minutes before our tee time at 2:30. Bruce proceeded to say right away before even saying anything else that we are alone and that they’re trying to close so we need to hurry. I asked if we could hit driving range before just for like 10 minutes. Payed for the balls and he said well technically that means you’ll go out after 2:30 so then you can just play 9… At this point I already payed so I just looked at him and he said it was fine. Then we got started and one of our riders who wasn’t playing was getting too hot so they went back to the club house to sit. About 45 minutes later we get a call from her saying that they were closing everything around her… They even shut the lights off on her. So after 10 holes we came back in and left and Bruce talked to us again and said how was it and at this point I was irritated, so I said we felt super rushed. He literally said to my wife yeah we were definitely rushing you guys so we could leave. We paid for a round of golf. You are in business to make money and allow people to play at your course. If you are so worried when you’re gonna leave, then you need to not be in business. I’ve been playing for 10 years and have never experienced the horrible customer service that we experienced that day. I will never return to this course not because of the conditions but because of how it’s ran. Just close the course if you don’t want to serve guests or have people play, or just quit the job Bruce. You don’t deserve to be in this industry if you treat people like so.
Point Venture Golf Club
Played On 08/07/2020Lago Vista Golf Course
Played On 04/28/2019Course review
The course isn't in terrible condition, but it isn't good either. The greens are beat up and battered one section was even closed off. The pace of play was bad, but its expected for the weekend. This is a great you get what you pay for situation, but the views on the course are stunning above the lake and on the hills. It is a challenging course for sure, but it is fun for sure other than putting on the greens. Not really an issue, but the gentleman who helped me today wasn't friendly at all and said "he'd never play on the weekends and good luck getting through 18". I didn't understand the comment because there are a lot of courses to play in the area and I can go to a different one if you don't want business I guess. Kinda weird if you ask me