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Highlands at Mississippi National Golf Links
Played On 07/24/2023CreeksBend Golf Course
Played On 06/03/2018Disappointing Customer Service
I booked a tee time for 4, through Golf Now. I was charged approximately $23 to reserve the tee time. The cost of the round was $61.50 per player. One would naturally assume that the $23 I spent to reserve the slot would go towards my green fees. Nope. Guy in the clubhouse charges me $61.50. When I asked him why this was happening, he said he had no clue because he does not work for Golf Now. Ended up paying nearly $85 for a round of golf at Creeksbend. Called Golf Now customer service. They apologized & are sending me a dozen golf balls to make it right. I called Creeksbend to speak to the manager who couldn’t be bothered to return my call. I’ve played this course for years and bring friends to play there from outside the area. Not anymore. A little customer service goes a long way. That seems to be forgotten here.