Lives
Prior Lake, MN
Gender
Male
Skill
Intermediate
Plays
Once a week

Review Statistics

Average Rating

2.5
2.5
Total 2 Reviews

Rating Breakdown

2 Reviews
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Stars
1
Recommended Courses
2
Not Recommended Courses
0
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
06/04/2018
Last Review
07/25/2023

Reviews Map

Reviews

2.5
Advanced Filters
Overall Rating
Course Difficulty
First time playing this course
Recommended
Review has
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Conditions Good
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Good

CreeksBend Golf Course

Played On 06/03/2018
I Recommend This Course
1.0
Verified Purchaser
Previously Played

Disappointing Customer Service

I booked a tee time for 4, through Golf Now. I was charged approximately $23 to reserve the tee time. The cost of the round was $61.50 per player. One would naturally assume that the $23 I spent to reserve the slot would go towards my green fees. Nope. Guy in the clubhouse charges me $61.50. When I asked him why this was happening, he said he had no clue because he does not work for Golf Now. Ended up paying nearly $85 for a round of golf at Creeksbend. Called Golf Now customer service. They apologized & are sending me a dozen golf balls to make it right. I called Creeksbend to speak to the manager who couldn’t be bothered to return my call. I’ve played this course for years and bring friends to play there from outside the area. Not anymore. A little customer service goes a long way. That seems to be forgotten here.

Conditions Average
Value Poor
Layout Good
Friendliness Fair
Pace Good
Amenities Good
Response from on 06/05/2018:
Hello, thank you for reviewing our course, CreeksBend Golf Course. We're very sorry to hear you may have had a poor customer experience with us recently, and we appreciate your feedback so we may work on improvements for your future experience with us. We apologize for any miscommunication or misunderstanding in regards to your reservation and hope we can better clarify in the future if necessary. Thank you for choosing our course in the New Prague, Minnesota area, and we hope to see you again soon.
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