Lives
Dallas, TX
Handicap
10-14
Age
35-44
Gender
Male
Skill
Intermediate
Plays
Once a week

Review Statistics

Average Rating

3.3
3.3
Total 3 Reviews

Rating Breakdown

3 Reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Stars
1
Recommended Courses
2
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
1
First Review
04/17/2014
Last Review
05/22/2016

Reviews Map

Reviews

3.3
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Course Difficulty
First time playing this course
Recommended
Review has
1.0
Previously Played
Good weather
Used cart

Unprofessional Staff

If I could rate Tenison Park less than 1 star I would. My rating has nothing to do with the course itself. Both the Highland and Glen courses are decent tracks, and courses any level of golfer can enjoy. My review comes from a recent experience I had with a group of colleagues from work during a golf outing. Never in our time playing golf and playing many courses have we ever been treated with the disrespect we experienced from some of the staff at Tenison Park.

First off the woman who was the course attendant was mean, rude, contemptuous and simply a poor choice of staff to put in place on a course to be selling drinks and snacks on to people. She was quite possibly the poorest example of a customer service representative I have ever encountered. In our first encounter with her she immediately told our group she was calling the clubhouse because we were not following the "cart path only rule" which no one in our party was informed of upon checking in that morning. Turned out there was no cart path only or 90 degree rule that day. She offered nothing to us and scoffed when no one wanted to buy anything. We were 3 holes in. We didn't need anything at that point. We encountered her again a few holes later where she proceeded to reach into one of our carts and grab a beer can from one of our party and poor it out, stating something to the effect of, "If you want to drink, buy something from us." Then proceeded to visually search our carts as she drove by each one. After that she passed us up on her next rounds, which was fine. We were not going to buy anything from her anyway after the experiences we'd had with her.

The other experience we had with course staff was on the 10th hole with the Marshall. We were a group of 8 playing as two foursomes in a four man best ball scramble and the lead group had waited for the other on the 10th green to catch up since at the turn on the Glen Course you are nowhere near the club house so most people just continue playing instead of stopping at the turn before continuing. So, there are 8 of us standing around or on the 10th green when the Marshall pulls up and without introducing himself or speaking to anyone, jumps out of his cart and proceeds to start yelling at us like we're a bunch high school kids and demands, "I want four of you to leave this hole right now and move on to the next! Right now! No course in America will allow a group of 8 to play together!" He never gave us a chance to explain what was going on, he just drove up and acted completely unprofessional and down right tried to intimidate us with his language and actions. After unsuccessfully trying to explain the situation to him, (he didn't care what we had to say anyway), we complied with his request and moved on.

Up to that point we had been having a great time, but after the encounter with the Marshall it pretty much ruined the day for most of us. We played through and I went in the clubhouse to speak to the manager when we finished, which there wasn't one. I told the guys at the desk about our experience and that we would not be back but I don't think they really cared.

Conditions Fair
Value Poor
Layout Fair
Friendliness Poor
Pace Good
Amenities Poor
Difficulty Moderate
Default User Avatar
Commented on 05/13/2021

Thankfully,, she is no longer an employee at Tenison. Neither is he! There’s no doubt who you are referring too !
Come back to see us! We’ll spoil you!

Indian Boundary Golf Course

Played On 05/29/2014
I Recommend This Course
4.0
Verified Purchaser
Previously Played

Afternoon Round

Indian Boundary is probably the course I play most often. Booked a tee time for this round to take advantage of the cheaper afternoon rates. The course was in great condition but the pace of play was painfully slow. All the times I've played there it's a consistent problem. There are times when two groups will get stacked up at a tee box waiting on another to finish a hole. There really is no presence of a ranger on the course to keep people moving. Despite slow play Indian Boundary is a great golf course.

Conditions Good
Value Average
Friendliness Average
Pace Fair
Amenities Good

Deerfield Golf Club

Played On 04/16/2014
I Recommend This Course
5.0
Verified Purchaser
First Time Playing

Great Course

Loved playing here. Very challenging holes. Some of the fairways were a little swampy, a lot of standing water, but that's to be expected after the winter we've had here in Chicago.

Conditions Good
Value Excellent
Friendliness Average
Pace Excellent
Amenities Excellent
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