Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
2
Not Helpful Votes Count
1
First Review
10/30/2016
Last Review
10/30/2016
Reviews Map
Reviews
4.0
The River Golf Club
Played On 10/29/2016Excellent course. Rude staff.
Wonderful golf course in immaculate condition. Staff needs customer service training. Gentleman at counter in the clubhouse was downright belligerent. Actually tracked us down on the course in the midst of our round to scold one of us for making a mistake in booking a tee time online. Woman at the snack bar appeared to really hate her job......no smiles, no "thank you" from anyone. If I'm dropping that kind of money to play a game I want it to be fun...at least pleasant. I won't go out of my way to play there again any time soon.
Conditions
Excellent
Value
Good
Layout
Excellent
Friendliness
Poor
Pace
Excellent
Amenities
Excellent
So the counter guy comments on my review stating that he is "as nice as he can be" to everyone......and that my statement is false? I think you just proved it to be true! Oh, and I forgot to mention the snarky remark made upon our arrival (we arrived 10 mins ahead of our scheduled tee time, having driven through a detour and a crowded fall festival in North Augusta to get to the course); "you have a flat tire or something?" Furthermore, as previously stated, I didn't make the tee time...another of the guys in our group did. You could have waited until we made the turn or finished our round to chastise us for the error. And when you did approach us, it was with a poor attitude. "i'm just telling you"------basically scolding us for the a mistake. ?maybe you are better suited for picking the range.
Sir, I kindly let you know that you did make a mistake booking your tee time. I did this as a service so you did not make the same mistake in booking again. I am always as nice as I can be to all players so your comment is false. Thanks