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Boulder Creek Golf Club
Played On 08/21/2017Poor Customer Service
The six of us scheduled two tee-times at Boulder Creek secured with a credit card. When we arrived and checked in we were told there were no tee times for us and the times we had were assigned to someone else. The six of us drove an hour just to get there. We were told they MAY be able to squeeze our group in a couple hours which was not acceptable to our group. The worst part was the rudeness of the person behind the counter. All he kept saying was I can only go by what I see, next in line please. Basically his attitude was not my problem so move on. I understand stuff happens but the unprofessional manner in which this was handled is unacceptable. We did not need to be treated that way. An apology and maybe a discount card for our inconvenience would have gone a long way. We were told by someone else behind the counter that they would look in what had happened and email us an explanation and some kind of compensation, it has been a month and nothing yet.