Review Statistics
Reviews Map
Reviews
Whirlwind Golf Club - The Devil's Claw Course
Played On 05/28/2017Not Flexible, so I canceled
I originally booked a tee time for 3, thinking that was all we were going to have with out of town family here for graduation, etc. When a 4th player expressed interest in joining us, I promptly called Whirlwind to add him, but was denied, due to the fact that someone had booked the single spot. There was nothing they were willing to do for us, except move our tee time out 3 hours, which didn't work for our family schedule for the rest of the day... plus we were trying to beat the AZ heat!! I ended up pulling the plug on that round, and going to another course. I was a bit disappointed that there was nothing Whirlwind was able to work out for us. I've heard good things about the course, but I'm not sure about customer service. I understand the single booked the time fair and square, but I'm sure something could've been worked out.
Thanks for your review. I'm sorry that it didn't work out for your group this time. Unfortunately on days with very high volume on the tee sheet we are unable to accommodate requests like this one without compromising the experience of the rest of the golfers on the tee sheet. On a day like the one you booked, there is little room for maneuvering. I apologize for the inconvenience this caused you and your family. If you would like to discuss this situation further, I would be happy to discuss it with you personally. I'd like the opportunity to make it right. Thank you.
Louie Unga
Director of Club Operations