yoogoodgolfer

When it's this time of year in Phoenix you know there will be a lot of maintenance preparing for peak.
So I always call to ensure they didn't just punch and sand.
That's what I did and the shop slug told me the greens are perfect!
Just what you want to hear right?
So as I'm walking into the clubhouse I see a worker on 9 driving a cart with sand and dragging the green!
I ask the kid behind the counter what's going on?
He says they sand once a week!
Much to my chagrin the greens where fast and true but the sand took a little to get used to looking at.
All in all I'll go back

Usually it's just me that these things happen to but here we go anyway.

Arrived at the course and parked where I always do in behind the putting green for the Ambiente course.

Then walked into the golf shop to check in. Gentleman at the counter was polite and professional no challenges here.

Picked up the cart for the day and drove over to the spot right in front of the "No carts Allowed in the parking lot" sign and parked there. Upon returning to the cart with our clubs we were scolded by an outside staff member for parking in the employees parking lot! There are NO signs indicating NO PARKING. This rude individual also said it was because they don't want carts in the parking lot. Well we weren't in the parking lot we were parked in front of the sign that states, "No carts Allowed in the parking lot" So not getting off to a good start.

Next, we went to warm up and after completing that we went to tee off. GPS didn't want to work so back to outside services who informed us just to drive back to the tee and it should begin to work, which it did.

While playing the front and using my laser we noticed yardage off by as much as 15 yards on some holes and reported it at the turn where we were informed yeah you can't really use those only to bunkers and hazards!

Well if the facility is aware of the problem shouldn't they fix it? Or at least inform the players of the error?

On 10 we let a faster twosome through and when walking off the green the Marshall asked us if we just jumped in on 10?
He stated he was just beginning his shift and wasn't sure what was going on.

Well wouldn't you find out first then ask? We told him we always let faster players through and it was the second group we had let through we aren't slow as we were just a twosome and finished in a round 3 hours but we still do understand etiquette!

So when going to a course to relax and play golf you really don't want to be harassed by the staff and the GPS should be working properly or turn it off.

This by far was one of the worst golfing experiences I've ever had! I have been playing golf for over 50 years and worked in the golf business for over 25 years!

We did nothing wrong but were treated like trespassers.

I have always enjoyed both 18's at Camelback but it'll be some time before I return.

I think the staff should investigate before they accuse. And to remember, as I do, when working at a course I am here to serve not be served!

This is my first review and it's only because it was such a bad experience that hopefully management will take note and advise outside staff to be more helpful than hurtful.