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Alright so I kept myself from writing a negative review the last time I visited as I wrote it off as a "one time misunderstanding". At this point, I am done playing golf here - don't get me wrong, the course is IMMACULATE and they take great care of it which makes it a highly desirable course to play...

Needless to say, some of the staff are not so pleasant at times. For example...my last golf experience started with rain and lightning close by - couldn't go out yet which we all understood and we quickly went to the bar and had a drink with the bar staff. This part of the visit was friendly. When our tee time was up we confirmed that we could venture out and proceeded to pay for our round. Twilight is still advertised in the bar (by the way) at $9 after 5:30, but we proceeded to pay our $23 and change to get in a rough 7 holes because we got stuck behind some slow players - no big deal, we still made do with what we got. After paying my $23 and change my receipt was thrown at me and I couldn't even retrieve it because it fell behind some COVID related obstacle... Don't I need that for the starter? Guess not because we're just going to get thrown on the course anyway behind a group that prevents us from even getting 9 in. The guy who threw the receipt at me told me 7:45 carts have to be in (gets dark at 9). No big deal we understand. Go to get our cart, cart guy tells us 7:30. Get to the starter he says 7:45. On the course, guy tells us last hole at 7:30. 30 seconds later a second guy tells us last hole again. Meanwhile, the slow players in front of us went ahead and played 2 more holes and held us up from getting in at 7:45 - we only played our one hole that we were permitted to play. Got the carts in at 7:48...surprised I didn't get charged extra for it to be honest.

Last time I played twilight and it was a sad experience as well. Took my pops out during a slow time because he takes a little more time to make moves at this point (age playing a factor). No players in sight, taking our time, and we were rushed off the course when the sun was in the wide open 30 minutes before they said to have the carts in.

I don't always play twilight, but when I do it's for a reason and either your staff has some serious issues with being there late or they don't appreciate being tipped for their patience - they would get more if they gave a little more as far as a courtesy considering circumstances. I get that they don't know what is going on every time, but a little friendliness can go a long way.

I'll make sure I visit other courses because some of your staff is just repulsive when it comes to service. Whether I come in the morning or the evening, I am there to enjoy the course. This is twice in a row that my visits have been lackluster and the same guy collecting carts at the end of the night was less than friendly to say the least. Step it up - your bar staff should not be the best of your staff. It is great course and deserves great staff running it.

You get 3 stars because of course conditions, better your staff is all I can say. I'll be at Boca Muni until you can change it.