donaldcarter

I recently played Dunedin which was in great shape and a challenging layout. I thought that was the best part about it, but, I discovered differently. After my round, I forgot my rangefinder in the cart. Since I did not discover it missing until the next day when I had travelled to Orlando for my final round on my way home to Toronto, Canada, I never thought I would see my $350.00 investment ever again. But No! l immediately called the club and spoke to David Williams in the shop, he confirmed they had my rangefinder. He took my information and said they would happily send it back to me, IN CANADA! I received the rangefinder in the mail about a week later. Th postage alone for returning my rangefinder was over $15.00. This, is what it means to be a golf professional! This level of customer care and service, not just extended to members but day players as well. It would have been far to easy for some to just say if I wanted it I could pick it up or it may have not made it into zThe shop at all. Notat Dunedin. Thank you to all from the person on the back shop who must have found it to David who spoke to me and sent it back to John Falcone, the Head professional who clearly runs a club where this is the customer service ethic is practiced and valued. This exhibits the greatness of golf as truly a game of honour. Thanks.