Review Statistics
Reviews Map
Reviews
Tangle Ridge Golf Club
Played On 04/19/2020Great course; pro shop guys need to attend a customer service work shop.
Course is great with nice, scenic views and a variety of different holes. Restaurant staff and maintenance staff are also great but...
The pro shop guys all need to attend a customer service workshop. A small misunderstanding about the “rules” turned in to a big altercation because the pro shop guy was combative. Rather than treating us like customers who chose to play at TR, he took the posture of dictator and began bossing us around like we were a bunch of rebellious teenagers (we’re in our 40’s). We honestly didn’t know a fine point about when the course closes:
I go to TR because it’s a great course at a good price. But, I’m tired of the Pro Shop guys and have had pointless altercations with them over the most trivial things a few times. My hope is the TR management can use reviews like this to better care for their customers.