jdelga1

Review Statistics

Average Rating

2.8

Total 4 Reviews

Rating Breakdown

4 Reviews

5 Stars

4 Stars

3 Stars

2 Stars

1 Stars

Recommended Courses

Not Recommended Courses

Helpful Votes Count

Not Helpful Votes Count

First Review

09/23/2012

Last Review

07/30/2018

The Country Club of Mount Dora

Played On 07/28/2018

1.0

Verified Purchaser

First Time Playing

Hot weather

Used cart

Beware of the Jose’s poor service, especially if you get a hot deal….

The starter drove me to the third hole pair me with another golfer per request of the Manager (Jose). Once there the other golfer complained and made it clear that he wanted to play alone. This forced us back to the pro shop. Jose (the manager) was extremely rude and obnoxious. He insisted (loudly) that I must pay additional $$ for a cart. I tried to explain that it was the other gentleman (not me) who refused to pair. Jose was oblivious of my explanation choosing instead to rant about my paying a special rate through Golf Now. He eventually gave in and gave me a cart. Jose would not take the time to listen to the explanation from me nor seek his starter. He seemed more upset that I had a Hot Deal tee time. The course and play time was fair, but the pro shop was far below expectation….
Due to the unprofessional loud and menacing behavior - I will not be back !!!!
Beware of the Jose’s poor service, especially if you get a hot deal….

Conditions Average

Value Poor

Layout Good

Friendliness Poor

Pace Average

Amenities Average

Difficulty Moderate

Comment

Response from The Country Club of Mount Dora on 08/03/2018:

Jose, we appreciate you taking the time to share your feedback with us, however, we truly apologize for any poor customer experience during your recent round with us. We believe there was a misunderstanding regarding your tee time, however, this does not excuse how the situation may have been handled. We are committed to providing our customers with a valuable experience; therefore, please reach out to us at 352-735-4059 and request for Susan or Jose, as we would like to make it up to you if possible. We hope to hear from you soon and provide you with an improved experience in the future.