Sean9682890

We arrived there at 3.50 (exactly on time) and when I got to the golf shop I noticed 2 people walking out to the tee box through the window. I was a bit suspicious as i knew it was our tee time. The staff member working there was at the clothing section and seen me walk in yet took some time to come over to the counter, maybe a minute and a half/2 minutes. I told him I was here for the 3.50 tee time and he told me we were too late they had already teed off. I do not understand how as the next tee time was 4.00. I tried getting an explanation but he didn't seen to make sense in what he was saying. I presume he had let them go out early and had taken his time coming over as he did not want to let us out. I cannot understand why. I pleaded with him to give us their tee time as they were the 4 oclock and we had come all the way from Coolock. He couldn't come to any arrangement as he said all the times were booked out. I left in dissapointment as I am sure there was something he could do and after all he had let the two men on the 4 oclock go out early and denied us a round.

I left and as we drove down the road I said I would look online to see if there was another round available close by and noticed that Balbriggan was up on your site for a tee time at 4.10pm. So the receptionist had lied as there was tee times available. Is there anything you could do as sadly we could not find anywhere close by in our budget at that time. We wasted our time driving from Coolock to Balbriggan and was let down by poor service.

I am also writing to Balbriggan golf club to express my dissapointment.