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Pheasant Run Golf Course
Played On 05/21/2021Pheasant
It was busy with a bachelor party. So front desk mentioned it would be good to START on the back 9.
Which took a while, really not a big deal.
When we arrived on the front 9 to start on hole 1. The gentleman from the desk arrived and asked if he saw me on hole 4. Which I answered no sir it wasn’t me.
Which he assumed I was lying I suppose because he asked again two more times.
Then said well you only paid for nine and were closing mind you extremely ignorant with the way he went about it.
So I said okay proceeded to cart to pick up wife whom walked inside clubhouse to use the facilities and grab something to snack on.
He went in and spoke to her with the most disrespect she said she’d ever encountered.
To where she mentioned she thought he was joking with how rude it was.
I don’t think this gentleman should work with the public!
Hi, u000006510555. We appreciate you taking the time to review the course and rate us. We are sorry to hear your customer service experience was not up to par. Please reach out to our management team at (636) 379-0099, and thanks for visiting Pheasant Run Golf Course. We hope you'll give us another try in the future.