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Water Valley Golf and Country Club
Played On 08/28/2017Ok course....horrible customer service.
My brother and I have been playing Water Valley consistently this summer and last. We recently wrapped up our 5th or 6th outing of the year here and unfortunately will not be returning again strictly due to the lack of respect and customer service. The course itself is in good shape and isn't a bad bang for your buck. Having said that ... there are lots of courses in the Calgary area that are comparable and offer 10x better customer service. We set out to play 18 at 2pm and after paying for and completing our first round we still had the itch to keep playing. We checked back in again with the pro shop and paid for another 9 teeing off around 6 again. After playing the front 9 again we carried through and played a few holes on the back before finally becoming tired and calling it a night shorty before 8. Immediately upon return of pulling up to the clubhouse we where greeted outside by a staff member who couldn't wait to police us and question us. I love being talked to like I'm a 7 year old after paying for 27 rounds. We made the horrendous mistake of playing a few holes at twilight on the back 9 again en route back in. I would have had no problem paying for the extra few holes we played. After paying for 27 , eating lunch there and spending our afternoon enjoying ourselves...its safe to say our day turned a bit sour after the staff member came out to scold us. We wont be back dont worry