Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
04/13/2019
Last Review
04/13/2019
Reviews Map
Reviews
2.0
Guildford Golf and Country Club
Played On 04/13/2019Couldn’t get a refund back
Booked a 740 am tee time the day before. When I woke up, it was pouring and when I tried to call in at a few times between 7am-715 to cancel, no one answered at the pro shop. I sent an email explaining that since no one is at the pro shop and it was raining still, they would have the course closed for our tee time. I got an email back at 830am apologizing about not picking up. That the course is open, but extremely wet. Very unhappy that they couldn’t tell me sooner, and are unwilling to get me a refund, as I had booked through golfnow. Also unhappy golfnow doesn’t have a better cancellation process due to rain.
Conditions
Poor
Value
Fair
Layout
Average
Friendliness
Fair
Pace
Poor
Amenities
Average
The course can't give you a refund because they don't get the money golfnow does. Call GNow and explain the situation. I've always found them to be helpful and fair. They can confirm your complaint by contacting the proshop. Ask if they can give you a promo code to use next time.