Dan2068400

Make sure you read their cancellation and no show policies. First course I have ever played that made me pay for a no show before i teed off. Had a friend cancel late and they did not care. Even though there were open tee times all around when I played, they still wouldn’t let me tee off until I paid. They do provide a rain check for the no show. I went yesterday to use the rain check and the round cost $25 less than the rain check value. Tried to get a voucher for the difference or some gear in the shop and they responded “that is not how the policy works”. Bottom line, I really like the course but will not go back because I was so disappointed in their customer service during my last two rounds.

I had two late cancellations from my foresome, so we ended up with only two players. The starter wouldn’t let us tee off until I paid for the two cancellations. I will say the starter was respectful to my group, but firm in not letting us start without paying. After paying for the two cancellations, which they did provide rain checks for the rounds, we played our round. I asked to speak to a manager when we were done and I explained the late cancellations. I also explained how there were multiple open tee times after our group and it seemed strict to charge for both cancellations. The manager didn’t care, he said that was their policy.

I’m not denying their policy existed, I just think it’s poor business relations to charge for two cancellations if the course is obviously not fully booked.

Now I’m done complaining.

Course was in really good shape. Greens could have been a little faster, but not going to to complain to much. I typically play early but was still surprised when I got around in 3+ hours.