Age
65+
Skill
Intermediate
Plays
Once a month

Review Statistics

Average Rating

1.0
1.0
Total 1 Reviews

Rating Breakdown

1 Reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
1
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
03/19/2018
Last Review
03/19/2018

Reviews Map

Reviews

1.0
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Course Difficulty
First time playing this course
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Review has

Hilton Head National Golf Club

Played On 03/16/2018
1.0
Previously Played

Treatment

Being harassed for an erroneous pace of play on several holes. Insulting situation for a group consisting of 16 golfers. We will never return for being bothered unprofessionally while playing, over and over without the ranger having any idea about our pace. Customer service and appreciation at the lowest level we ever faced in Hilton Head. Terrible experience ruined by uninformed people and no one responsible to address situation.

Conditions Poor
Value Poor
Layout Fair
Friendliness Poor
Pace Fair
Amenities Poor
Response from on 03/22/2018:
Hello, we are sorry you did not enjoy your time at Hilton Head National. We pride ourselves on providing our guests with an excellent experience on every visit with high quality course conditions and excellent/professional customer service. Pace of play is a big part of an enjoyable experience and our state-of-the-art Visage GPS helps us to track pace of play without involving human error. It's the Ranger's responsibility to speak to our guests when pace gets off track. We certainly value your group of 16 golfers but we have to maintain the pace for all of the other foursomes on the course as well. While we’re sorry your experience was not what you expected, we are pleased to know that the other players in your group expressed their appreciation of our efforts and their desire to return to play with us in the future.
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