Lives
Grand Rapids, MI
Age
45-54
Skill
Advanced
Plays
A few times a week

Review Statistics

Average Rating

1.0
1.0
Total 1 Reviews

Rating Breakdown

1 Reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Stars
1
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
1
First Review
07/24/2018
Last Review
07/24/2018

Reviews Map

Reviews

1.0
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First time playing this course
Recommended
Review has

Stonegate Golf Club

Played On 07/20/2018
1.0
Previously Played

Buzz Kill

I am apaulled to have had to pay $57 to golf at $25 value golf course. I had an early tee time and the Bar was closed, and I couldn’t even enjoy a Bloody Mary for my round. What golf course offers such poor hospitality while charging a Country Club Rate. Last year when I played with my Grand Rapids friends we were able to enjoy a Bloody Mary and some Buds to take on the course, the Golf Pros made sure we were stocked and ready to go; this year we couldn’t even purchase a water- what a joke. When the bar FINALLY opened the older black haired bar keep wouldn’t even turn around to wait on my friends and I and she was speaking negatively about the staff in the Pro Shop, very unprofessional comments. All of the tee boxes were brown/diseased, the course in horrible shape and I fixed 3-5 ball marks on each green. They should’ve paid me to play. I will never be back, such a poorly managed course and a disappointment as it definitely has great potential. What happened to last years staff? They seemed to have it together.

Conditions Poor
Value Poor
Layout Fair
Friendliness Poor
Pace Average
Amenities Poor
Response from on 07/27/2018:
Thank you for golfing with us, and we appreciate you sharing your feedback with us. We are sorry to hear about your disappointment with the amenities and conditions. Here at Stonegate we strive to provide the best possible customer experience to our golfers, and we apologize if we missed the mark. We always look to improve, and we hope you will be able to see improvements the next time you are with us. Thank you again for the review.
7e384556-2de7-5f7c-bcd8-703c40744e46
Commented on 10/07/2020

Good Afternoon,

Thank you very much for taking the time to post this positive review. At Hampton Golf, we place a premium on customer satisfaction. Receiving positive feedback like yours reinforces the investments we are proud to make in our phenomenal people and systems that we hope ensure the best possible experience for our guests. Thank you again, and we look forward to you visiting us again in the future.

Warmest Regards,
Hampton Golf Management

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