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Cherry Hills Golf Course
Played On 03/31/2022Worst course I’ve ever played
The course was in poor condition and I found myself hitting off the dirt often. We didn’t see a single ranger or beverage cart the whole time. They have signs stating no outside food or beverages which I’d be fine with if they actually served food and drinks. There is no restaurant or snack bar. Their regular rate to walk 9 holes is $25… I think $10 would be the most it’s worth. My 7 year old son came to ride along with me and they charged me an extra $15 even though he didn’t play. most courses don’t charge as a way to encourage kids to get into golf. First and last time I’ll play here.
Redhawk Golf Club
Played On 02/04/2020Overcharged me for online booking
This is one of my favorite courses but after today I can’t leave a 5 star review. I've been playing here for 10 years and this was my first negative experience. I booked a time through Groupon for $30. Just to make sure there was no confusion I took screenshots as I booked the deal showing the fee and fine print. When I got to the course i was told it would be $55 which is the standard rate. I explained that I booked with Groupon for $30 and showed them the screenshots I took as evidence. They told me I could call Groupon to get it straightened out which I didn't have time for as we were ready to start our round. After going back and forth for a few minutes, I finally gave up as I saw that I wasn't getting anywhere. She blamed Groupon and said I had to deal with them because she didn't have the authority to resolve the issue and there was no manager on site. This makes no sense since I was paying the fee to the pro shop, not to Groupon. Not a very nice way to treat a 10 year long customer
We appreciate you taking time to leave us a review, Chris. We appreciate your continued business and would love to straighten this out for you, so please give us a call at (951) 302-3850. We look forward to seeing you again soon!
This review is untrue I have booked tee times at this course through group on myself, the fee has never been $30.00. My guess would be the screen shot he showed the course is of the page that says green fees from $30.00. when you go to the page to book a time the fee you pay the course is $55.00. The $30.00 fee doesn't start until 3:30pm. These kind of reviews shouldn't be allowed to be posted.
Hello,
We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies.
We value our customers' opinions and would like to make things right and determine how we can provide a solution that makes you smile.
Please contact us directly at the pro shop. Thank you for bringing this to our attention.