Review Statistics
Recommended Courses
0
Not Recommended Courses
1
Helpful Votes Count
0
Not Helpful Votes Count
0
First Review
05/09/2020
Last Review
05/09/2020
Reviews Map
Reviews
2.0
Bay Pointe Golf Club
Played On 05/09/2020False Advertising
Booked through GolfNow. Chose this course because it had carts, even though it was an hour away.
Arrived to see a full fleet of carts, that weren’t allowed to be used. Staff at course was rude, and made zero effort to accommodate or even be understanding.
Lugging my out dated big Bertha bag through 9 holes sucked.
I recommend fixing the golf now ad. Save others from falling into the same trap as me. I also recommend teaching your staff better customer service. A voucher would’ve been a reasonable offer from them. At least staff more personable people.
My two cents.
Conditions
Average
Value
Poor
Layout
Good
Friendliness
Poor
Pace
Good
Amenities
Poor
We are sorry to see you did not have an enjoyable golfing experience with us this time around. We apologize for the miscommunication at the time you booked your tee time with GolfNow. Your feedback about the booking process is important to us and always want to make sure our golfers are clear about their purchase before checking out. Since yours was a GolfNow Hot Deal time, we ask that you contact GolfNow customer service at 1 (800) 767-3574 if you’d like a voucher or to discuss compensation. As for the carts, at the time our government lifted the cart ban our staff was not equipped and prepped to properly sanitize them in time for the public. Our priority is the health and safety of our golfers & staff. We hope you'll give us another shot soon.