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West at White Pines Golf Course
Played On 09/19/2020Terrible ranger, OK conditions for being late in the season
Some poorly maintained greens but not a big deal this late in the season and on a cheaper/high volume course. Reason for the poor review is their starter/ranger will rant nonsensically just trying to force an altercation. Whether you're trying to social distance or you're breaking every rule, he will pick the opposite side and yell at you. We were social distancing and took separate carts (as the other employees allowed us to do) and he got mad. Then he got mad that two people (who live together btw) were in the same cart. He even held us up past our tee time.
Two pieces of advice for anything thinking of playing here:
1. Pick somewhere else, this place is cheap but there are better courses elsewhere
2. If not playing somewhere else, just tell the weird guy to be quiet. His bark is worse than his bite and all the other employees will apologize on his behalf so clearly he's a bad apple among the staff.
We are sorry to hear about the experience you had at our course over the weekend. We pride ourselves on our customer service so it hurts us to hear about things like this. We would like the opportunity to connect with you to learn more about what happened, and try to make this situation right. If you could email us your contact info at marketing@bvilleparks.org we would love to chat. Talk soon.
Hello. Thank you for reviewing the course. Let us first start by apologizing for your experience during your round. This is by no means the standard we strive to achieve. Thank you for playing East at White Pines Golf Course. We hope to see you again soon.