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Reviews
The Timbers at Troy
Played On 06/29/2016
I Recommend This Course
Rude Pro Shop Employee
I really don't have anything bad to say about the course itself but.... I played early Wednesday and when I checked in, JJ in the pro shop was abrasive, unapproachable, and just unfriendly. If I'm paying over $50 for golf, it would just be nice if the guy at the desk was at least nice. The starter and snack bar employees were friendly, though.
Conditions
Good
Value
Good
Layout
Good
Friendliness
Poor
Pace
Good
Amenities
Poor
I'm the employee in question and I'm shocked and confused by this review. In my 20 years in the business I've never had a complaint like this that wasn't easily explained by some miscommunication or misunderstanding, and I honestly do not recall any interaction that matches what's described here. Our Shop staff routinely scores 10/10 in daily customer service surveys and on the day in question I'm positive we were having a good time and in good spirits. If you would like to discuss your experience we would be happy to take your call and address your concerns. Thank you.