milesdougherty

Today we had an 8:45am tee time that I reserved around 7:15am this morning, no problem there, Golfnow did it's job. However, I called them around 7:45, letting them know we would be there a little bit late because we were unaware of how far the course actually was in relation to us, they said that was fine, they weren't very busy, and they could get us out when we got there. We arrived to the course at 8:55, which is not too bad, and were immediately ready to tee off; however, they held us up for 10 minutes to tell us that we had no tee time and couldn't go out. After I showed them the confirmation, they proceeded to tell us we then had to wait an hour because they had a large group turning soon, instead of putting us out on the course in front of them. The front desk worker had no idea how to check us in, and the ranger was clueless about how to do his job, all the while being very rude to us.

Aside from the amateur nature of the staff, the course was not in the best shape. I could not differentiate the tee boxes from the surrounding grass, and the course was dried up and dying. Was looking forward to playing here today, as it was my first time playing in Florida, but came up disappointed by the experience here at Northdale.