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Willow Creek Golf & Country Club
Played On 06/26/2018TERRIBLE STAFF
Prior to this round, I have played here multiple times. The round itself was a good time. Well kept course, tough greens. Overall I enjoy this course, and enjoyed this round.
HOWEVER, today (7/2/18) I just received an email saying that GolfNow is charging me $67.45 for a NO SHOW. I made a 10:40am reservation for 3 ppl. Me and 1 of my partners arrived early, went in to the pro shop and both paid cash for our round and a small range bucket each. Our 3rd showed up shortly after while we were at the range, went in and said he was with the 10:40 group, paid for his round, and met us at the range at which pt we went to the 1st tee box. Here we met the 4th player of the 10:40 tee time (a random, who I have both his name and phone number as halfway through the round he invited us to an upcoming outing he is putting together).
Seeing as we completed the round and did not require and sort of rain check, our receipts were tossed away along with the rest of the garbage in our cart by the cart boys who clean your clubs and cart.
After bring this whole scenario up to management, they offer no sort of compensation or care, unless i can produce a receipt. (which i obviously can't). If MY 3rd player didnt show, then I would just ask him to pay me the $67.45 bc I was charged. But thats not the case bc WE ALL WERE THERE AND PLAYED.
It's sad to say, bc I do really like this course, but unless they resolve this issue, I will NEVER be returning to this course, or their sister course, Wind Watch.
Make sure to keep your receipts, or make sure you pay with card to not have this issue.
Good luck.