Hyatt Regency Monterey Hotel and Spa

I booked a hot deal on golf now (prepaid). I checked in and everything seemed fine. However, when I arrived at the tee there were already 4 people in the group and everyone looked at me like I didn't belong. I don't know where the mixup was but clearly there was either a mistake with Golfnow or through the golf course. They eventually added me to the group and we played as 5. Though I felt guilty throughout the round because one of the other players was too uncomfortable to swing her club in front of a stranger. She ended up riding along with her husband and never taking one shot. She had her clubs and paid for her tee time but never played. Partly because she didn't want to hold up the course and also because she was nervous to play in front of me. I wish there was a way to email Golfnow directly with this complaint about mismanagement instead of write a review about the course. Not sure who is at fault here. Golf is about inclusivity and making everyone feel welcomed. When the starter tells you to wave every group through that comes up behind you before you tee off really doesn't feel like you belong on the course. I am a zero handicap and enjoy playing with players of all skill levels. Though feeling that you are crashing a party and being told "Somebody gave you bad information" after I booked online didn't seem right. I would have taken a refund and just went home if I didn't book a hot deal through golfnow. That family should have been able to play their round without me. Golfnow please let me know if this will continue to happen or if I should just go back to booking directly with the golf course. Thank you

Course is well maintained and challenging In a great way. Greens were fast and consistent.

Loved this course, Excellent condition and maintenance. Interesting layout with small greens and great bunkering.

Del Monte is always a fun course to play and it is in the best condition I have ever seen it. Greens are pure and fast. Staff is very friendly. Great beverage cart with good food options. Smash burger in the grill is outstanding. We will definitely play here again when we come back to the peninsula.

The course was in great shape, it was fun to play, staff was friendly and helpful, there was a little bit of everything as far as views. You experienced a city view, woodland and even ocean views throughout the course. The greens were in very good shape, but brutal they weren't easy. I don't really have anything bad to say about this course, I give it a thumbs up.

The course is in the best shape I’ve seen it in years.
Been going there 59 years….

The course was in really good shape. One gentleman in our foursome works for the course and when we said that the course was in much better shape than the last time we played there a couple years ago, he said that it’s been better since after COVID. Evidently they recently had a tournament and we’re going to have another big tournament in a few days so they have really been keeping up the course. Pace of play was great until around hole 14, but still not bad. Would definitely recommend playing here.

Hi All,

Though I had not played this course in some time I was incredibly pleased to find the overall condition of Old D to be near immaculate.Mowers and rollers were out in my mid morning round and my obvious concern were the poa greens.Near pure.Every single one of ‘em.

Enjoy

Customer service was not good. Course did not offer rain check, even though the weather was windy and raining. Course conditions were not good.

I enjoyed playing this course in the past. I think management is now too focused on maximizing revenue at the expense of customer service and good experience in playing the course. Unfortunate for golfers.