1 Industry Hills Parkway, City of Industry, California 91744, US
(626) 810-4455
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About Pacific Palms Resort

Pacific Palms Resort is billed as "LA's hilltop hideaway", the only full-service luxury golf and conference resort in Los Angeles County. The setting of the 292-room hotel and two golf courses by William F. Bell and Casey O'Callaghan is set against the San Gabriel Valley Mountains. Live music and jazz sets the mood at the Red Restaurant and Bar. The Industry Hills Golf Club's Eisenhower and Zaharias courses have been upgraded over the years with new turf and infrastructure, but their historical layouts remain unchanged. 

Facts

Price Range$$, $$$
Property Class★★★★
Acres650
Year Opened2001
Number of Units100-300

Amenities

RestaurantsFine, Casual
Room TypesRoom, Suite
Fitness CenterYes
Practice FacilityYes
Banquet SpaceYes
SpaYes

Services

Room ServiceYes
ConciergeYes

Rules

Is the resort pet friendly?Yes
Is resort stay required for a tee time?No

Golf courses at Pacific Palms Resort

Reviews

4.0
1434 Reviews (1434)

Reviewer Photos

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Overall Rating
Recommended
Handicap
Age
Type of Golfer
Gender
Played On
Reviews 1
4.0
Verified Purchaser
Previously Played
Conditions Average
Value Average
Layout Good
Friendliness Good
Pace Average
Amenities Average
Played On
Reviews 45
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played

Golf ing the Babe

The course was in good shape, but having to play car path only slowed course play! We basically walked more due to hitting ball away from cart path, and were sent.

Conditions Excellent
Value Good
Layout Good
Friendliness Good
Pace Good
Amenities Excellent
Played On
Reviews 10
Handicap 15-19
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Hot weather
Used cart

Excellent course, great price

The greens are almost back to normal after being aerated. The tee boxes are also being treated. Despite that, the course is in solid condition. Great price for the course! Highly recommended!

Conditions Good
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Good
Amenities Excellent
Difficulty Extremely Challenging
Played On
Reviews 137
Skill Intermediate
Plays A few times a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Conditions Good
Value Good
Layout Good
Friendliness Good
Pace Good
Amenities Good
Played On
Reviews 11
Handicap 0-4
Skill Advanced
Plays A few times a week
1.0
First Time Playing
Perfect weather

Painfully Slow

I cannot express how painfully slow play was over 5.5 hours. It seemed everyone was playing the wrong tee boxes for their abilities. When I talked to the head pro he said I should have expected 5- 5.5 hours. There is something definitely wrong when a course is playing 5-5.5 hours average for a round of golf. Conditions of the course were also poor, teeing grounds were terrible, many of the bunkers were just dirt no sand, the grounds crew mowed the grass just leaving it in big clumps in the rough. It was just sad that such a good layout is neglected like this. I think they need to consider new management. Also it would be nice if Golfpass would list average playing time. I would have never played this course if I new the average playing time was 5-5.5 hours.

Conditions Poor
Value Poor
Layout Good
Friendliness Fair
Pace Poor
Amenities Fair
Difficulty Somewhat Challenging
Played On
Reviews 11
Handicap 5-9
Skill Advanced
Plays A few times a week
1.0
First Time Playing

Avoid

If you’re a better player player you may wish to avoid this track. Slow play is an understatement my round was over 5.5 hours. When talking to head professional he was not apologetic but instead stated I should have expected 5-5.5 hours. That’s ridiculous and if that’s their average play time, their definitely doing something wrong.. The course layout is good but many of the bunkers were just dirt no sand. Teeing grounds were horrible often no grass. Mounds of freshly mowed grass piled everywhere in the rough. This is definitely a course that has seen a better days.

Conditions Poor
Value Fair
Layout Good
Friendliness Fair
Pace Poor
Amenities Fair
Played On
Reviews 89
I Recommend This Course
5.0
Verified Purchaser
First Time Playing
Conditions Excellent
Value Good
Layout Excellent
Friendliness Good
Pace Poor
Default User Avatar
Anonymous
Played On
3.0

They booked same tee time twice. The staff in golf shop always seem like they dont want to be working

Can’t stand when golf shops are not that welcoming yet charging a overpriced rate for the experience.

Conditions Average
Value Average
Layout Average
Friendliness Fair
Pace Average
Amenities Average
Played On
Reviews 2
Skill Advanced
Plays Once a week
3.0
Previously Played

Could be soooo much better

I’ll start by saying this course is great. Fantastic layout and challenge but I’ve had to stop playing there as the pace of play is unbearable. I walked off on the back 9 the last three times as we were already over 4.5 hours by the 13th, sadly the management does not give a monkeys!

It doesn’t appear as though management read these but on the off chance they do, here are some very simple tips to make your customer experience, significantly better.

Quick advice for players too. This is NOT a course for beginners. To be honest, if you can’t play courses with a 125 slope off an 18 handicap, don’t play here. Shooting +100 is not fun for you, your playing partners, or the entire field behind you! Go practice on an easier track and build up to these courses!

So management - 18 holes of amateur golf should NEVER take 5.5hrs! 5 hours should be the exception, not the minimum expectation. I understand you are a business trying to make money, but filling the course with badly spread tee times and zero accountability for pace of play isn’t how you maximise profits.

1. You already pay an employee to give out cart keys outside the pro shop! Place them on the first tee and they can double-up as a Starter to make groups tee off on time. If groups miss their start time it’s on them - Not for everyone else to suffer when they want to squeeze in 20 minutes late!
2. Have 10-12 minute tee time gaps and charge more. Most golfers would rather pay slightly more and play in 4.5-5 hours.
3. Have the cart person take hot food orders to relay back to the half-way house so people don’t stop for 10 minutes at the turn!
4. A course marshal MUST have the authority to make a group miss a hole if they fall two-holes behind. Once I played and the ‘martial’ asked our group to speak to the group in front! 🤷‍♂️🤦‍♂️
5. Buy different coloured flags to highlight if the pin is at the front, middle, or back of the green! Your greens are massive and it’s crazy having to drive up to greens just to know where the hole is. This would cost you about $100. I suggested this in the pro shop once and was told - “yeah, we get told that a lot”. 🤦‍♂️
6. Replace the leadership team with people who actually play golf and understand how ridiculous accepting 5.5hr rounds is!

This really should be a premium golf course and it’s sad to see such simple errors ruining the experience. Please message me back if you ever actual take peoples advice and sort this out!

Conditions Average
Value Average
Layout Good
Friendliness Average
Pace Poor
Amenities Good
Played On
Reviews 17
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Previously Played

Over price for twilight

I think it’s a little too much $ for 2pm
I almost didn’t finish

Conditions Good
Value Average
Layout Good
Friendliness Good
Pace Average
Amenities Good
Default User Avatar
Anonymous
Played On
3.0
Previously Played

Staff could be friendlier

Pace is slow and no marshall. Players confused whose turn it is to go out. Seems like the course overbooks.

Conditions Fair
Value Average
Layout Good
Friendliness Poor
Pace Poor
Amenities Fair
Played On
Reviews 20
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Conditions Good
Value Good
Layout Excellent
Friendliness Excellent
Pace Good
Amenities Good
Played On
Reviews 22
Skill Advanced
Plays A few times a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played

Great shape - 5:20 minute round

Tee was 20 minutes behind schedule and a 5:20 round.

Requires a starter on the box to get people moving - was a sh*tshow with 3 groups jammed on the tee (all related)

Great shape

Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Poor
Amenities Excellent
Played On
Reviews 2
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
First Time Playing

Amazing Course!

The Ike course will challenge your game. The scenery is amazing and the course was in outstanding condition. The staff was friendly and professional. Can't wait to play this course again. Looking forward to playing the Babe course as well. Thank you!

Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Good
Amenities Excellent
Played On
Reviews 6
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
Verified Purchaser
Previously Played
Conditions Good
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Good
Amenities Good
Played On
Reviews 16
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
Verified Purchaser
Previously Played

Love this course

Awesome course!! Has everything you need to have a great day of golf!!

Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 5
Handicap 5-9
Skill Advanced
Plays A few times a week
I Recommend This Course
5.0
Verified Purchaser
Previously Played
Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 9
Skill Intermediate
Plays A few times a week
I Recommend This Course
5.0
Verified Purchaser
Conditions Good
Value Good
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Good
Played On
Reviews 1
Skill Intermediate
Plays Once a month
3.0
Verified Purchaser
Previously Played

It was ok

Pro shop manager was rude

Course was in bad shape.

All bunkers were mud

Tree pines all over course not cleaned up

Golf carts are old

Conditions Fair
Value Average
Layout Good
Friendliness Fair
Pace Good
Amenities Average
Played On
Reviews 4
Skill Intermediate
Plays A few times a week
I Recommend This Course
5.0
Verified Purchaser
Previously Played
Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
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