9800 Hyatt Resort Dr, San Antonio, Texas 78251, US
(210) 647-1234
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About Hyatt Regency Hill Country Resort and Spa

Hyatt Regency Hill Country Resort is located just north of San Antonio, a 20-minute drive from downtown, Alamo and Riverwalk. The resort sits on 300 acres of peaceful ranch land and features a 27-hole golf course. Beyond golf, there are biking and walking trails, sand volleyball, tennis and evening s'mores around the campfire. For water sports, there is a 5-acre water park complete with a Texas-shaped pool and two-story waterslide, as well as a FlowRider wave machine. For relaxation, the resort offers the Windflower Hill County Resort and Spa.

Facts

Price Range$$$, $$$$
Property Class★★★★
Acres300
Year Opened1993
Number of Units300-500

Amenities

RestaurantsFine, Bar, Casual
Room TypesRoom, Suite
PoolAdults Only
TennisYes
Fitness CenterYes
Practice FacilityYes
Golf School/AcademyYes
Banquet SpaceYes
SpaYes

Services

Kids ProgramYes
Room ServiceYes
ConciergeYes

Rules

Is the resort pet friendly?Yes
Is resort stay required for a tee time?No

Golf courses at Hyatt Regency Hill Country Resort and Spa

Reviews

4.4
838 Reviews (838)
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Overall Rating
Recommended
Handicap
Age
Type of Golfer
Gender
Played On
Reviews 2
Handicap 20-24
Skill Intermediate
Plays Once a week
2.0
Verified Purchaser
Perfect weather
Used cart
Conditions Fair
Value Poor
Layout Poor
Friendliness Fair
Pace Fair
Amenities Fair
Difficulty Moderate
Played On
Reviews 1
Skill Intermediate
Plays Once a week
2.0
Previously Played

Course was in very rough condition

For the price, the course should have been in better playing condition.

Greens we’re in ver bad condition and the fairways were bad as well

Conditions Poor
Value Poor
Layout Average
Friendliness Good
Pace Good
Amenities Average
Played On
Reviews 1
2.0
Verified Purchaser
First Time Playing

Over priced

Course is priced the same as la cantera and the quarry and its 2/5 while those are 4 and 5/5. Fun track they just think it’s something that it’s not. Greens were slow. Will play again but only if the others aren’t available

Conditions Fair
Value Poor
Layout Average
Friendliness Good
Pace Poor
Amenities Poor
Played On
Reviews 1
Skill Intermediate
Plays Once a week
I Recommend This Course
2.0
Verified Purchaser
First Time Playing

Scheduling Issue / Unfriendly Staff

I show up 5 min late to my 1PM tee time. Gentleman who checks you in was rude calling out my last name as I was walking up telling me to hurry or I would need to wait an hour to golf, keep in mind I just finished paying $174 for my father and I to play here for the first time. Not only does he call us out but I didn’t even know where I was driving to as there are 3 different course layouts on the resort and I have no clue which one I’m starting off at. All of this for me to pull off to the Tee Box and have to wait for 3 gentlemen golfing in the middle of the fairway. They clearly need to adjust their scheduling and learn to cut off folks in order to allow them to enjoy their $’s worth of golf. I also had a senior trio playing behind my father and I talk crap the entire time hoping “we didn’t hold them up” horrible experience for my moneys worth. Definitely taking my $174 and golfing at a different course next time. The Hyatt seems to worry more about making $$$ and squeezing folks in rather than making it about the experience for their visitor.

Conditions Good
Value Average
Layout Good
Friendliness Fair
Pace Fair
Amenities Good
Played On
Reviews 7
Handicap 10-14
Skill Intermediate
Plays Once a month
2.0
Verified Purchaser
Previously Played
Hot weather
Used cart

Not What It's Been

The course (Lakes & Creeks) was in rough shape. Just about all of the tee boxes were poor, mostly sand- definitely not much grass nor much green. The greens were aerated two weeks ago and they were not good. The ball hopped all over the place and just didn't roll true. It was hot and only one cooler had water in it.
This course is not usually like this, I hope it is not a trend. Pro shop, starter and cart ladies were all very nice.

Conditions Poor
Value Fair
Layout Good
Friendliness Excellent
Pace Good
Difficulty Moderate
Response from on 06/15/2018:
We are sorry to see that your overall experience was anything short of 5 stars. We appreciate your patience as the course has received a lot of play this peak season. As the course continues to transitions into the hot summer months, we appreciate your patience and we hope you'll give us another try in the near future.
Played On
Reviews 2
Skill Advanced
Plays A few times a week
2.0
Verified Purchaser

Slooooowww

Seems like it could have been fun if they didn't let groups of 5 go out and groups with tiny children that run around while their parents are shooting. Terrible pace if play not fun at all, and for someone who likes to drive the ball long this place isn't for you, lots of irons off the tee.

Conditions Poor
Value Poor
Friendliness Average
Pace Fair
Difficulty Extremely Easy
Played On
Reviews 1
Skill Intermediate
Plays Once a week
2.0
Previously Played

Staff review

I along with my group were kicked off the course at 8:00pm. There was still a good 35-40 minutes of daylight left. When I asked why we had to quit on hole 15 the employee told me the course was closed and I didn't acknowledge the 7:45 warning on the golf cart. I let him know that I was not told I needed to be finished with the cart by 7:45. I also told him I was not told that I needed to let the clubhouse know I was still on the course after 7:45. He told me that is not his problem and there is nothing that can be done. I was literally standing on the green when he let my party know we had to leave right then. I will not be back.

Conditions Excellent
Value Poor
Layout Excellent
Friendliness Poor
Pace Good
Amenities Good
Played On
Reviews 11
Handicap 10-14
Skill Intermediate
Plays Once a week
2.0
Previously Played
Average weather
Used cart

Great Conditions But...

This course is always in great shape. From tee boxes to greens, it is difficult to find a better manicured course in the area. However, it does have a few flaws. The biggest is the layout of the course. While there are 27 pristine holes, quite honestly, it feels like there was only enough acreage for mabye 20. Most of the holes play very short so you cannot hit driver on several par 4s and even some par 5s. Because of the lack of acreage, they've had to gimmick up the course. There are trees that block greens and even fairways, a very short par-5 that is in the shape of a horse-shoe (as well as a very short U-shaped par 4), etc. You can easily get around this course hitting irons off the tees, which is a real shame because as I said, the conditions are great. The practice facilities are excellent but they charge $20 if you want to use any part of it. That's right, $20 just to putt. The clubhouse staff is helpful but I wouldn't exactly say friendly. The guys who run the carts and the girls who drive the drink carts are always friendly. Based on all of that, then lastly, I think they're over-priced. You can find a course with similar conditions and a better layout for a much better price (see Canyon Springs and others). Hope this helps!

Conditions Good
Value Fair
Layout Poor
Friendliness Average
Pace Average
Amenities Average
Difficulty Somewhat Challenging
fcc8bf91-e932-5081-8362-e3e81c7fbe89
Commented on 08/03/2016

Hi "GabsDad" Thank you for your feedback as this is how we continue to improve our operation and experience for our guests. I am glad hear your positive comments on the conditioning of the course and the service of the staff. I am sorry you did not like the layout of the course. Unfortunately, this is out of our control and we strive to have the best manicured course and provide the best service possible, thus providing an overall positive golfing experience. We hope that you will give us another try in the near future. Thanks Mgt

Played On
Reviews 4
Handicap 5-9
Skill Advanced
Plays A few times a week
2.0
First Time Playing
Hot weather
Used cart

4 Stars are you kidding!

Hyatt Hotel and pool are were great and the 90% of staff was very friendly except the bartenders in Charlies Long Bar, but like everywhere they were short staffed and sometimes you had to wait awhile to get served! Breakfast buffet was one of the best!

We have a group of 16 to 20 college buddies that have played golf from coast to coast for the past 28 years, and this was by far the worse designed and course conditions that we have ever played on. Many greens on all three courses, Oaks especially had more dirt than grass. The fairways were in good shape, but the rough had more hardpan than grass and the tee boxes were spotty at best! We played 4 rounds of golf and spent almost $500, not worth the cost! Hyatt needs to scrap all 27 holes and bring Fazio or Nicklaus to redesign the entire property. Because the terrain and topography are outstanding with all the oak trees, lakes, creeks, shrubs, and great weather most of the year, they could charge $200+ a round and have a full tee sheet! Spend a little more money and go play an outstanding golf course at La Cantera about 18 minutes away!

Conditions Poor
Value Poor
Layout Poor
Friendliness Good
Pace Average
Amenities Excellent
Difficulty Extremely Challenging
Played On
Reviews 4
Handicap 5-9
Skill Advanced
Plays A few times a week
2.0
First Time Playing
Hot weather
Used cart

4 Stars are you kidding!

Hyatt Hotel and pool are were great and the 90% of staff was very friendly except the bartenders in Charlies Long Bar, but like everywhere they were short staffed and sometimes you had to wait awhile to get served! Breakfast buffet was one of the best!

We have a group of 16 to 20 college buddies that have played golf from coast to coast for the past 28 years, and this was by far the worse designed and course conditions that we have ever played on. Many greens on all three courses, Oaks especially had more dirt than grass. The fairways were in good shape, but the rough had more hardpan than grass and the tee boxes were spotty at best! We played 4 rounds of golf and spent almost $500, not worth the cost! Hyatt needs to scrap all 27 holes and bring Fazio or Nicklaus to redesign the entire property. Because the terrain and topography are outstanding with all the oak trees, lakes, creeks, shrubs, and great weather most of the year, they could charge $200+ a round and have a full tee sheet! Spend a little more money and go play an outstanding golf course at La Cantera about 18 minutes away!

Conditions Poor
Value Poor
Layout Poor
Friendliness Good
Pace Average
Amenities Excellent
Difficulty Extremely Challenging
Played On
Reviews 1
Skill Advanced
Plays A few times a week
I Recommend This Course
2.0
Verified Purchaser
First Time Playing

Greens in bad shape

For the price it cost to play it’s not worth it. If they know they’re having problems with the greens then low the cost to play. Nice layout

Conditions Poor
Value Poor
Layout Good
Friendliness Good
Pace Average
Amenities Good
Played On
Reviews 10
Skill Advanced
Plays A few times a week
2.0
Verified Purchaser
Previously Played

Poor Maintenance

There were bare spots on all the tee boxes. The green and tee boxes weren’t over seeded. There were greens with invasive grass growing through out the different greens. I realize we had a winter storm within the past week. However, the condition of the greens and tee boxes are a situation that has not developed in one week.

Conditions Fair
Value Fair
Layout Excellent
Friendliness Good
Pace Good
Amenities Average
Played On
Reviews 6
Skill Intermediate
Plays Once a week
2.0
Previously Played

Lack of water

Looks like they have not water the golf course in months very dry greens are in bad shape fairways Are hard and dry

Conditions Poor
Value Poor
Layout Good
Friendliness Good
Pace Average
Amenities Good
Played On
Reviews 1
Handicap 10-14
Skill Intermediate
Plays Once a week
2.0
First Time Playing
Perfect weather
Used cart

Slow play and ineffective staff

The pace of play was extremely slow and the marshal felt he could not do anything about a group that slowing everyone down.
The restaurant service was supper slow. After waiting for their fastest options for 45 minutes we had to take them with us to the course.
The comment form the manager at the proshop was "Sorry that happened to you"

Conditions Average
Value Poor
Layout Average
Friendliness Poor
Pace Poor
Amenities Poor
Difficulty Moderate
Response from on 10/12/2017:
Thank you for the honest review, we are taking a closer look into a few of the issues that you have brought to our attention as this is not a normal level of service and we will use this as a training opportunity for our staff. . We appreciate you coming out and hope to see you again in a few weeks once we have resolved some of the these issues.
Played On
Reviews 4
Handicap 5-9
Skill Advanced
Plays A few times a week
2.0
First Time Playing
Hot weather
Used cart

4 Stars are you kidding!

Hyatt Hotel and pool are great and the 90% of staff was very friendly except the bartenders in Charlies Long Bar, but like everywhere they were short staffed and sometimes you had to wait awhile to get served! Breakfast buffet was one of the best!

We have a group of 16 to 20 college buddies that have played golf from coast to coast for the past 28 years, and this was by far the worse designed and course conditions that we have ever played on. Many greens on all three courses, Oaks especially had more dirt than grass. The fairways were in good shape, but the rough had more hardpan than grass and the tee boxes were spotty at best! We played 4 rounds of golf and spent almost $500, not worth the cost! Hyatt needs to scrap all 27 holes and bring Fazio or Nicklaus to redesign the entire property. Because the terrain and topography are outstanding with all the oak trees, lakes, creeks, shrubs, and great weather most of the year, they could charge $200+ a round and have a full tee sheet! Spend a little more money and go play an outstanding golf course at La Cantera about 18 minutes away!

Conditions Poor
Value Poor
Layout Poor
Friendliness Good
Pace Average
Amenities Excellent
Difficulty Extremely Challenging
Played On
Reviews 10
Handicap 20-24
Skill Intermediate
Plays Once a week
2.0
First Time Playing

A Beautiful Day/Golf Course Spoiled

The Good
The golf course is very challenging and has several memorable holes. The course was in good condition.

The Not-so-Good
The facility was completely booked with all tee times filled. As we waited for our tee time, a large group of golfers without tee times wanted to have a tournament so the course accommodated them and we started almost an hour late. The course was so full that once we did get started it took over 6 hours to play.

Another issue that bothered me (maybe just a personal thing), was that I was given my own cart when I arrived and was asked by the starter to pair up with another person in the group that had their own cart. Ordinarily, I would have no problem with this but the person they wanted me to share a cart with was smoking like a chimney. I asked the starter if I could either keep my own cart or pair up with someone in another group because of the smoker and was given a very definitive NO, THAT'S YOUR PROBLEM response. Needless to say, having to inhale second hand smoke for over 6 hours was not the kind of day I was hoping to have.

Conditions Good
Value Average
Layout Excellent
Friendliness Poor
Pace Poor
Amenities Excellent
fcc8bf91-e932-5081-8362-e3e81c7fbe89
Commented on 05/04/2017

Hi "u000001277996" We appreciate your honest feedback regarding your recent round with us, and apologize about the back up on the first tee. We had a group contracted that morning who showed up with additional players which unfortunately impacted your experience. We also apologize for the lack of customer service you may have received from the starter. We appreciate your honest feedback and assure you that we will take a closer look to see what may have happened on this particular day and use this as training to better our golf experience. We would love to make it up to you with a promo code If you could please email me directly at **** we would love to make it up to you. Thanks MGT

Thank you!!
Eric

Played On
Reviews 1
Skill Advanced
Plays Once a week
2.0
Verified Purchaser
First Time Playing

I understand…but disappointing

I was really looking forward to playing the course. My wife and I visited the resort last year, but I wasn’t able to play.

However, yesterday was very disappointing…definitely NOT worth $100. I understand it’s still early in the year and everything is still dormant, but the greens had weeds on them and the tee boxes were mostly mud. The starter seemed uninterested, and wouldn’t tell me which 9 holes we would be starting on until right before we teed off. However, the young lady on the beverage cart was friendly and was the only one who seemed to care about our experience at your golf course.

Maybe don’t charge full price until the course justifies it.

Oh well…next time I’ll go back to La Cantera. Much better experience for the same price.

Conditions Fair
Value Fair
Layout Good
Friendliness Average
Pace Good
Amenities Good
Played On
Reviews 1
Handicap 10-14
Skill Intermediate
Plays Once a week
2.0
Verified Purchaser

course is in dry condition

course is in drier condition, compared to previous years. Sand Traps, while are raked, need to be replenished with new sand and raked better to remove debris.

Conditions Poor
Value Average
Friendliness Average
Pace Good
Difficulty Moderate
Played On
Reviews 2
Handicap 15-19
Skill Intermediate
Plays Once a week
I Recommend This Course
3.0
Verified Purchaser
First Time Playing

Look for deal

Greens have had sand added to them not to log ago so it seemed the were needing to fill in. Tee boxes have been sealed recently too. Nice place to play and was not backed up. I would look for a deal on golf now before paying full price.

Conditions Average
Value Average
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 1
Skill Advanced
Plays A few times a week
3.0
Verified Purchaser
First Time Playing
Conditions Average
Value Good
Layout Average
Friendliness Average
Pace Excellent
Amenities Average
Response from on 08/01/2017:
Thank you for the honest review, we appreciate the feedback and hope that you will give us another try in the near future so that we can increase your 3 star review into 5 stars.
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