Top 25 U.S. courses for Staff Friendliness on Golf Advisor in 2017



The management at the golf course can't handle the weather or how big their facility may be. Even the course conditions and design can be beyond the control of the staff to varying degrees.

But the one element of the golf experience that any course can get close to 100% right, if they really aspire to, is how they treat their golfers. Staff Friendliness is a hugely important factor for golf facilities, especially those with many nearby courses to choose from. How those working at the bag drop or the pro shop treat a novice golfer can be the difference between that person taking to the game for life or ditching the sport for more casual pursuits.

As we've combed through 700,000 reviews since Golf Advisor launch, we learn exactly what drives golfers mad, as well as where a course's efforts are noticed. The smart facilities listen to their customers and adjust accordingly. We're also seeing comments in reviews by golfers that talk about the initial phone call, or even how the ease of booking online can play a factor in how welcoming they perceive the staff to be. The webmasters managing the social accounts or booking engine play a part in the P.R. of a course these days.

Not every course has a fair shake to be considered for our Course Layout or Off-course Amenities best-of lists, but Staff Friendliness is the category that is most achievable for any facility. We compiled this list based on over 150,000 reviews from 92,000 golfers, and there are as many high-dollar resort courses as there are affordable local plays. We've included a quote from each course that demonstrates golfers are in fact noticing the staff's efforts. The next time you encounter the staff at a golf course going above and beyond, be sure to tell us at Golf Advisor. You can write a review here.

Editor's Note: For this list, we combined multi-course facilities and resorts into one entry.

Top 25 courses as rated by Staff Friendliness in 2017

25. Yocha Dehe Golf Club at Cache Creek Casino Resort

Brooks, Calif.
What they're saying: " I think the employees there are the real reason that make the golf course what it is, in my opinion."


24. Callaway Gardens Resort

Pine Mountain, Ga.
What they're saying: "The guy in the clubhouse needs to get praised for is excellent work and helpfulness."


23. Royal Manchester Golf Links

Mount Wolf, Pa.
What they're saying: "The staff was very friendly to a first timer there; I asked for any pointers and the young man in the pro shop gave me some great tips on a few of the holes."


22. Maderas Golf Club

Poway, Calif.
What they're saying: "Staff was friendly and helpful. All around a great place to play."


21. Ojai Valley Inn & Spa

Ojai, Calif.
What they're saying: "The service was great - friendly people, course was in good shape, will definitely come back."


20. Club at Savannah Harbor

Savannah, Ga.
What they're saying: "Conditions were wonderful, and the layout was great. Staff was helpful and courteous."


19. Stonegate Golf Club

Twin Lake, Mich.
What they're saying: "Great pro and staff to make sure you have a great round."


18. Trump National Doral Miami

Miami, Fla.
What they're saying: " from the moment you pull into the bag drop the staff was exceptional!! it was a great experience start to finish."


17. Pinehurst Resort & Country Club

Pinehurst, N.C.
What they're saying: "The staff is the best I've experienced, from Kapalua in Maui to Couer d'allene Resort in Idaho, to any course in the Myrtle Beach area."


16. Tranquilo Golf Club at Four Seasons Resort Orlando

Orlando, Fla.
What they're saying: "Friendly staff. New driving range is really nice great chipping and putting area for warming up. Pro-V practice balls."


15. World Golf Village

St. Augustine, Fla.
What they're saying: "From the moment we got there, we were treated with the utmost appreciation!"


14. Gunter's Landing Golf Club

Guntersville, Ala.
What they're saying: "Staff are always friendly and welcoming."


13.Bandon Dunes Golf Resort

Bandon, Ore.
What they're saying: "The golf was superb, as were the caddies and staff."


12. Greystone Golf Club

Dickson, Tenn.
What they're saying: "Staff does a great job here and the course is in beautiful shape."


11. Brasstown Valley Resort

Young Harris, Ga.
What they're saying: "The staff is very friendly. They make sure you have a good time."


10. Scotch Hall Preserve

Merry Hill, N.C.
What they're saying: "The staff at the club are friendly and customer focused."


9. Pebble Beach Golf Links

Pebble Beach, Calif.
What they're saying: "From the start, everybody there is very cordial and friendly. Even other players are friendly and giddy about playing this iconic course."


8. Krooked Kreek Golf Course

Osceola, Wis.
What they're saying: "The staff is very friendly and accommodating. I can't say enough good things about the staff and course."


7. Pinehills Golf Club

Plymouth, Mass.
What they're saying: "This is the best golf course in Massachusetts, best all around customer service and always a very pleasant environment."


6. Village Greens Golf Course

Kalispell, Mont.
What they're saying: "Staff was excellent. Not a hard course but well worth the money!"


5. Gaylord Country Club

Gaylord, Mich.
What they're saying: "The course could not have been in better shape, staff was extremely courteous."


4. Hideaway Country Club

Fort Myers, Fla.
What they're saying: "I met the Director of Golf, he took time to share the status of the course and the green speeds etc."


3. Woodstock Country Club

Woodstock, Vt.
What they're saying: "Great course, great conditions and very friendly staff."


2. TPC Sawgrass

Ponte Vedra Beach, Fla.
What they're saying: "Staff is awesome and just plain nice. Worth every penny I paid for the stadium experience."


1. Indian Wells Golf Resort

Indian Wells, Calif.
What they're saying: "The staff at Indian Wells is very professional and extremely accommodating."


Jan 29, 2018



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Geoff Sadler's avatar
Geoff Sadler wrote at 2018-05-08 18:30:17+00:00:

Great site. Love to see some video on Woodstock Country Club... since I went to boarding school in South Woodstock VT a million years ago! In the summer -- you just can't beat it for Golf and Horseback Riding. Tested out the "The Only One" club from The Royal Lifestyle, that beautiful looking wedge with a ball bearing, that adds a lotta yards to my swing. For friendliness, you can't beat Woodstock VT!


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